Quatrro’s Human Resource (HR) services portfolio addresses all human capital management (HCM) requirements and aspirations for a variety of organization types and sizes. We enable themto focus on strategy and reduce time and resources spent on administrative and transactional HR tasks. We ensure that clients can achieve cost and time efficiencies while also taking a strategic approach to HR and improving employee services and experience. Outsourcing HR function to QBSS will give your business:
- Access to specialized and seasoned expertise in HR
- An increased emphasis on organization mission and goals rather than internal processes
- Ensure compliance with legal and regulatory best practices
- Access technology that enhances the management of employee performance, including online/onsite supervisory HR training and eLearning, etc
Our Current Offerings
Our HR services portfolio ensures that organizations can improve their own competitive advantages by focusing on the their larger mission and vision.
- Evaluation of HR administration and compliance supervise basic functions and guidance to management of the HR administration
- Review procedures for industry best practices and efficient operations
- Supervise basic HR functions and guidance to management on HR administration
- Provide strategic HR methods in relation to business objectives
- Provide tools and recommendations to enhance organizational culture
- Strategic guidance relating to staff engagement, development, and performance management
- Support creation of compensation philosophy and total rewards package
- Manage, advise and administer employee benefit plans through an HRIS
- Maintain an employee handbook
- Oversee and facilitate employee on-boarding, talent acquisition, and off-boarding processes
- Function as an HR compliance advisor relating to local, state, and federal labor laws
- Advise on employee relations coaching
- Liaison for management and the Board of Directors.
- Facilitate a transition of electronic HRIS
- Partner with management to facilitate performance management practices
- Managed Payroll
- Executive Search
- Executive Coaching and Development
- Retained Talent Acquisition Search
- Leader Coaching and Development
- Organizational Development
- Individual Coaching and Development
How Our Clients Get More To Go On, While Focusing On Lean Operations:
See Further
- Enable faster decision making in real-time, with digitally enhanced, compliance ready and accurate reporting delivered within 10 business days
- Gain an end-to-end holistic view through analytical dashboards, reports and benchmarks
Scale Smarter
- Enhance technical and technological capabilities without inflated overheads
- Grow your business without added pressure on your resources or overhead
- Focus on “big-picture” strategies and not back-office operations
- Boost bottom-lines with up to 40-60% reduction in costs
Stand Stronger
- Garner actionable insights from a team of industry experts
- Leverage vertical-specific best practices, while being fully compliant with regulations and tax legislation
The latest trends and strategies
“ What a year we had in 2022, and we could not have achieved success without the partnership and support from Quatrro. Our accomplishments in 2022 are due in no small part to our strong portfolio, where the developing Quatrro partnership plays an important role—having the right supplier partner, services portfolio, and delivery capability is vital to a successful services business. ”
Leading Technology Integrator & Service Provider
“ We are very excited to work with Quatrro Business Support Services as we feel your team ‘gets it’ when it comes to customer experience and subscription management. ”
Leading IT distribution firm
“ Congratulations on your persistent Collection efforts on this account. The customer has approved a payback for over $39K in deductions that were taken back in September 2021. This is a major impact on the Collection side as well as for our Sales Team.. ”
Sales Director – Pet Care Store
“ Quatrro’s Human Resources team provides a partnership that allows us to focus on our business We formally had a one-person Human Resources Department for a staff of 75. Quatrro brings expertise from the different sectors of HR who specialize in recruitment, onboarding, HRIS systems, staff documentation management, and staff performance resolution. The partnership with the HR leadership has led us through the selection and implementation of our first electronic HR system, assisted in the design of new onboarding procedures and systems, broadened our recruitment efforts, and assisted in managing staff performance issues. Recently, when I consulted our attorney about a staff performance issue, his first question was “What does say?” There is timely access to all HR staff as well as the Chief Human Resource Officer if needed. If a problem exists, it is identified and explored quickly. Resolution occurs through a collaborative effort that is monitored to ensure all systems are operating well. ”
President, Non-Profit Mental Health Care Organization
“ It brings a lot of peace of mind having Quattro on call for HR, especially for a growing organization like ours! ”
Executive Director, Non-Profit Alliance, and Advocacy Group
“ Throughout the engagement, our administration team and ad hoc Compensation Committee worked with Quatrro to exchange and discuss the information on our staff. We had periodic meetings to ensure we were on track, and which culminated in a plethora of market data and research that Quatrro Sue shared with us. The result was a well-designed salary grade/band range chart, along with the skill set criteria for each pay band. All of this was presented to our Executive committee and has been approved for implementation. This interaction and engagement with Quatrro was a great investment for our staff and the continued growth with our non-profit. ”
Vice Chair, Non-Profit Historic Museum
“ Quatrro led our leadership team through an engaging and iterative process to translate our roles into concrete activities, priorities, and performance measures. They were thorough and compassionate in helping us to articulate the myriad hats we wear in our roles and to critically reflect on how we are spending time on vs. what we should be spending time on. The facilitation illuminated gaps in our organizational capacity that have led us to reflect on our staffing structure and operational processes overall. Even 4 years later, the matrices have become a great roadmap in describing the unique functions of each role to the rest of the internal team, facilitating performance evaluations, and succession planning for the leadership team. ”
