Purpose of the Job:
Handle escalations from Level L1/L2 Threat Analysts, providing guidance and advice on investigation procedures.
Key Responsibilities:
- Onboard and train new Threat Analysts to ensure proficiency and alignment with organizational objectives.
- Participate actively in Security Operations process improvement initiatives, contributing to the enhancement and creation of robust security protocols.
- Provide timely detection and response to security events and cyber threats, employing advanced techniques and tools.
- Conduct thorough security log management and monitoring to identify anomalies and potential security breaches.
- Maintain information security metrics to measure and track performance and effectiveness.
- Offer assistance to core security and threat response teams, collaborating closely to mitigate risks effectively.
- Generate service-related reports to communicate insights, trends, and recommendations to stakeholders.
- Create and manage cases for clients, ensuring prompt resolution and effective communication throughout the process.
- Interact with clients via various mediums to provide updates, gather information, and address concerns.
- Actively research recent indicators of compromise, attacks, exploits, and vulnerabilities to stay ahead of emerging threats.
- Obtain metrics for reporting on threat trends, intelligence analysis, and situational awareness, contributing to informed decision-making.
About Quatrro Business Support Services (“Quatrro”):
Quatrro is a technology-enabled, cloud-based outsourcing firm to small, mid to large enterprises across industries that’s changing the way companies think about finance and accounting and technology services. They provide world-class teams combined with highly personal service, and a portal that let you see and manage everything online. The trouble with most back-office outsourcing solutions is that they leave you with too many missing pieces – in the client experience, in the work delivered, in the reporting you receive, and more. With smarter systems and over 2,300 specialists in fields ranging from finance to technology services, Quatrro helps you see further, scale smarter and stand stronger. And that’s why we consistently achieve very high customer, and employee, satisfaction ratings. Quatrro. Get More to Go On.
